• SkyezOpen@lemmy.world
      link
      fedilink
      arrow-up
      80
      arrow-down
      2
      ·
      6 months ago

      Valve support has historically been pretty awesome. They even replaced an index controller nearly a year out of warranty. Granted their controllers have a shit switch and they break after a few hundred hours, but good on support for being bros.

        • Tak@lemmy.ml
          link
          fedilink
          arrow-up
          14
          ·
          6 months ago

          That’s basically all corporate entities. They’re not beholden to the workers, the consumers, or the general public and instead answer to people generally trying to milk everything as hard as possible.

          • GregorGizeh@lemmy.zip
            link
            fedilink
            arrow-up
            37
            ·
            edit-2
            6 months ago

            Not gonna defend corporations here, but valve isnt public. They are privately owned by the bosses and employees, valve has one of the lowest turnover rates in the industry. It is quite difficult to get a job there for that reason. So they are actually quite beholden to their workers.

            • lad@programming.dev
              link
              fedilink
              English
              arrow-up
              5
              ·
              6 months ago

              At least until the leader gets corrupted by the power if there is enough of it. Then they become not so benevolent

              • Kecessa@sh.itjust.works
                link
                fedilink
                arrow-up
                2
                ·
                6 months ago

                Hence the use of the word “can” and not “are”

                Valve wouldn’t exist at it is if it was public and might not exist as it is if it wasn’t for Newell (and I say that as a person that’s very critical of Valve, they’re still very far from how bad they could be considering their position)

                • lad@programming.dev
                  link
                  fedilink
                  English
                  arrow-up
                  1
                  ·
                  6 months ago

                  I see, that’s valid then, and I agree that Valve isn’t some godsend charity, it just happens to work better than the rest for us buyers

        • Phegan@lemmy.world
          link
          fedilink
          arrow-up
          6
          ·
          6 months ago

          Gaben has ensures that he has 51% of the company so he can veto anything including a leadership change. He would need to sell or die.