• XTL@sopuli.xyz
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    1 year ago

    Pinching pennies tends to be a really bad way to improve profits, though. Especially if you’re lowering customer satisfaction or attraction in the process.

    Not that companies and managers won’t still try doing just that.

    • Zoboomafoo@lemmy.world
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      1 year ago

      Customer satisfction and attraction aren’t numbers on a spreadsheet, so I guess the effects of shitty policies like this don’t exist