Two men stood in front of the autonomous vehicle, operated by ride-hailing company Waymo, and literally tipped a fedora at her while she told them to move out of the way.
Agreed, but to play devil’s advocate, the support wasn’t branded as such and customers could’ve not reported out of shame, which wouldn’t happen if they knew they could do that at the beginning before it became anything substantial.
They have customer support that provides words of platitude, an ineffective police call with a 15minute response time, and no control over the situation. She got lucky this time, but my point remains standing.
Nobody reads the article though…
Honestly a proper panic button would have an alarm go off and speed dial 911. But I’m sure people would abuse it.
She talked to an operator who asked if he should call the police and she said no. It’s in the article.
Not sure what a button would have changed…
Agreed, but to play devil’s advocate, the support wasn’t branded as such and customers could’ve not reported out of shame, which wouldn’t happen if they knew they could do that at the beginning before it became anything substantial.
They have customer support that provides words of platitude, an ineffective police call with a 15minute response time, and no control over the situation. She got lucky this time, but my point remains standing.
They should have a support chopper that you can call in