I’m a casual eBay user. On rare occasions, I will sell household items when I no longer use them. Well, I went to sell my Nintendo Switch on eBay and found out my account has been restricted indefinitely selling. When I tried chat with the customer service agent, they provided a name of some entity that I don’t recognize in relation to my account for the reason for restriction, then refused to help me any further and simply disconnect. What kind of shity service is that? When I was provided an automated option to “appeal”, it didn’t work when i clicked on it. It didn’t do anything. Same with other options. They don’t have any other way to appeal on their website from what I can see. So caught off guard and annoyed.

    • JJROKCZ@lemmy.worldEnglish
      341·
      10 months ago

      Yea eBay has been terrible for the entirety of its existence… unfortunately no one seems to be interested in making a better product and competing against them

      • mateomaui@reddthat.comEnglish
        10·
        10 months ago

        I’ve been trying to think of a time when I had good customer service from them and came up with nothing so far.

      • Bdtrngl@lemmy.worldEnglish
        0·
        10 months ago

        There are several alternatives out there but ebay dominates the market share so much they don’t seem to do well. And it seems like setting up a competitor would be hilariously expensive and probably would end up just as terrible.

        • FuglyDuck@lemmy.worldEnglish
          1·
          10 months ago

          Not to mention rampant fraud. One of the reasons they’re as aggressive and assholish is the sheer amount of illicit activity