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People are dense. You straight out said this man needs more complete care to ensure that he can be helped because his condition could be more serious than if he were female, and they read “more thorough treatment” as “no treatment” like morons.
CVS MinuteClinic is for super minor stuff. Doctors are for more serious things.
My employer insists that only Windows is acceptable, which makes my life in software engineering very difficult. No Mac, no Linux, only WIndows. I had to fight tooth and nail to get anything else and now they are still trying to get me to go back to using Windows because “we don’t support” anything else.