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Joined 1 year ago
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Cake day: June 12th, 2023

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  • As an IT support officer, I (and my colleagues) deeply appreciate that you attempt to solve problems before calling us. There’s never ever any judgement if you do that and then need to call us. We’re here to help, but trying to help yourself first makes our job infinitely easier, not to mention you reaffirm your troubleshooting skills!

    If you’ve genuinely tried to solve the problem but couldn’t, and the problem turns out to be that the machine wasn’t plugged in, I’m 100% not going to think less of you for it. You know many things I don’t, and visa versa.

    I liken it to returning your shopping cart to the bay. You don’t have to, but you’re making someone’s day easier ❤️