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I do think the sleaze is an integral side to Frank’s character that should stay or he would be a lot less interesting. I don’t think anything in the article actually demonstrates that they are changing his character despite the headline. If I recall correctly, Off the Record also included the mechanic even though Frank was not the protagonist so perhaps it was never meant to reflect on his character and was just there to reward the player for being kind of gross.
As an IT technician in a school, I have to repair Chromebooks of many different models on a regular basis, mostly from Dell and Lenovo. I haven’t seen one that I would consider durable yet. All of them use butterfly switches that break when a child rips off the keycap, meaning the whole keyboard has to be replaced. It is also common for the brass inserts into which the hinges are screwed to pop out of the plastic on most models due to rough handling. We also had one Lenovo model where almost every device we put into service developed a no power issue due to the same ceramic capacitor going short. Of course, the display panels are just normal panels that crack when struck - that is probably the most common damage we have to deal with.