Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 1 年前Starlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comexternal-linkmessage-square27fedilinkarrow-up1332arrow-down19
arrow-up1323arrow-down1external-linkStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 1 年前message-square27fedilink
minus-squarealmightyGreek@lemmy.worldlinkfedilinkEnglisharrow-up34arrow-down1·1 年前If they don’t have support, how do they know what’s a frequent question?
minus-squareLichtblitz@discuss.tchncs.delinkfedilinkEnglisharrow-up3·1 年前FAQs are just a format of writing. They are usually what developers/managers want to communicate and not necessarily what happens in support.
If they don’t have support, how do they know what’s a frequent question?
FAQs are just a format of writing. They are usually what developers/managers want to communicate and not necessarily what happens in support.