I manage a few shared mailboxes, so I’ll often get an email meant for “hlt” to the “hit” box. The scary thing is that all of these emails contain identifying personal information for clients and these people aren’t even making sure they have the correct email address before hitting send.
Calibri would be ok as a default font in my book, if they had taken the time to further differentiate a capital “I” and a lowercase “l”
Honestly how does something like that just go untouched for years.
I get so many emails sent to me incorrectly because of that.
I work with codes a lot. And so it’s not like I can figure out what the character is based on context. It’s a code, it can be either one.
I manage a few shared mailboxes, so I’ll often get an email meant for “hlt” to the “hit” box. The scary thing is that all of these emails contain identifying personal information for clients and these people aren’t even making sure they have the correct email address before hitting send.