• ampersandrew@lemmy.world
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    12 hours ago

    Their refund policies only came about because different governments sued them. Check out either coffeezilla or People Make Games on CS:GO loot boxes, the latter of which has interviews with plenty of the victims of this system that Valve allows to continue because it’s so lucrative for them.

    • Firipu@startrek.website
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      11 hours ago

      I’ll give you the csgo gambling. That is fucked up.

      But their refund policy is best in class. I don’t care how they got there, it’s better than shops give me for actual physical games…

      I’d love to see what you consider an alternative better storefront.

      • ampersandrew@lemmy.world
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        11 hours ago

        I was specifically refuting, “They’re the only ones safeguarding the industry,” and how they got to their refund policies matters when it comes to that statement. I was not here to throw a gauntlet down, insult Steam’s honor, and challenge anyone to a duel. I prefer to shop on GOG these days, when possible, but my Steam profile says I have 991 games in my account, and I bought most of those. Valve and Steam have done lasting, measurable good to this industry and medium, but that doesn’t mean they’re safeguarding it or that it’s all good news. As to the thing about ads, I don’t think that model would actually work with the PC gaming audience, and I think Valve prohibiting it is just so that their audience still finds quality products on Steam and spends more money. Valve’s best behaviors and worst behaviors are motivated by profit.

        • kitnaht@lemmy.world
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          7 hours ago

          Valve’s best behaviors and worst behaviors are motivated by profit.

          That’s where I disagree. Valve is not a publicly traded company. It is not beholden to shareholders to strive for profit above all else, and it shows in Valve’s leadership.