I like the idea of a less profit-driven business that is maybe more community-focused but I wonder if they have the same capability as a bank? Have you been able to do your banking needs at a credit union? Was the customer service decent?
I like the idea of a less profit-driven business that is maybe more community-focused but I wonder if they have the same capability as a bank? Have you been able to do your banking needs at a credit union? Was the customer service decent?
I was with a semi-local one until recently because they had some pretty hefty account access fees (got charged $40 in a month for what I would consider normal card usage). As much as they had a “give back to the community” initiative behind them I just couldn’t justify that financially.
The one I’m with now advertises itself as a “bank” and seems to be more national but they’re still a CU. No monthly access fees, the same level of great service, local branch, they’ll donate to a local charity of your choice free of charge, just generally more satisfied with them overall.
Both seemed to use the same general app which seems to be getting around the CUs and it seems to work fairly well for checking balances and transferring funds. Also works fine on phones that don’t run Google services with SafetyNet and all that.
What app is that? I use a building society because it’s more ethical than a bank, but its app/website is still a pain to use.