HR software biz BambooHR surveyed more than 1,500 employees, a third of whom work in HR. The findings suggest the return to office movement has been a poorly-executed failure, but one particular figure stands out - a quarter of executives and a fifth of HR professionals hoped RTO mandates would result in staff leaving.
According to the report, most employees working remotely and in-person both feel the need to demonstrate productivity, which for more than a third of employees means being seen socializing and moving around the office. That intense need to be visible may actually be harming productivity, study author and BambooHR’s own head of HR Anita Grantham concluded in her findings.
A full 42 percent of employees who responded to the Bamboo survey said they show up solely to be seen by bosses and managers. If bosses think their presence in the office is making any difference to the amount of work getting done, the results indicate that’s not the case.
The office is the principal-agent problem in spades. Even if your manager is a technical person they don’t necessarily understand all the details of what you’re working on: that’s what they pay you for.
This problem is pervasive throughout society. How many people can hire a dentist, a car mechanic, a plumber, or any of countless other specialists and fully understand what the person is doing so that they don’t get ripped off?
Uh, welcome to society, I guess. That’s not a “problem with society”, that’s just society. It’s what being human is about, developing meaningful relationships with other humans. The actual problem is that we have put in place barriers and obstacles to make us even more isolated and less integrated, thus stripping ourselves off of the social strategies and mechanisms that reduce risks on that principal-agent problem. It is way harder for your car mechanic to rip you off when they are also your neighbor and life long friend. If they defraud you, you can ruin their reputation in the community and thus make them unable to acquire any more jobs in that community. The might also feel an emotional moral compulsion to not hurt you, and vice-versa, for you to fulfill a just payment.
I’m skeptical of the claim that an average person has the power to ruin someone’s reputation as a punishment for wrongdoing. Our society is large and extremely anonymous. People can easily pick up and move to another town, if that’s even necessary at all.
Generally I think the only people whose reputation gets damaged severely enough to follow them around for the rest of their life are public figures or infamous criminals such as murderers and rapists.
I personally have been ripped off quite severely by an unscrupulous HVAC company and I don’t see much recourse. I could try to damage their reputation but then they could sue me for libel. I think their unscrupulous behaviour is likely protected by the enormous contracts they make their customers sign and the government gives them the power to have your natural gas supply shut off if you refuse a costly repair they deem necessary.
If you read my comment, you’ll realize that it is explicitly in the context of a small tightly knit community. If they decide to leave the community, then that’s a win for the community, now we don’t have to deal with the bad actor anymore.
If you pay close attention, that was exactly my comment. That is the problem with our current society, not the principal/agent problem. That is just a society. We evolved in a world where you hardly had to keep up with a handful of individuals, maybe meet less than 500 people your entire life. We are not fit for a world with 8 billion+ of us and you can potentially interact with millions of them directly with a tiny glass device in your pocket. That is not something we are good at. We are good at forming strong bonds and meaning relationships with a handful of people who you can sort of trust almost completely at all times, and they will in turn relay you information about who amongst the strangers to trust or not. It is the fundamental basis of gossip.
Office bullying relies on this to a large extent, it happens all the time