So I was shopping with my wife today and I said “oh let’s see if my membership helps out.” So we went and added the same item to each of our carts, and to our surprise, the total was the same! So what is it exactly that I’m paying for in this membership if the items “original price” is higher for me than it is for regular shoppers?
Back when they introduced their marketplace, I found an extremely good deal. Thinking it was too good to be true, but cheap enough to say “what the heck,” I bought it anyway. Fast forward a week and I received a completely different item than what was described (no surprise, to be honest) in the listing. Naturally, I reached out to customer service for a refund because the item I received was not as advertised. To my surprise, Newegg refused to refund me the whole amount even though they acknowledged the listing was essentially a scam, so I back charged through my credit card. Then, they banned my account. I had been an avid supporter of the company and built many computers from things purchased there, up until that complete joke of a refund process.
Newegg died the day they sold out way back in the 2010s, screw that horrible customer service.