One problem with these arguments is that, when it comes to criticizing a product for its usability problems, it makes perfect sense for an actual user to have opinions because they’re the ones with the experience.
But you get people going “well if you hate it so much then stop using it!”
It’s a common trait of so-called “fanboys”. For example, I’ve seen this on the Steam forums before. Have someone saying that Steam should improve in various ways to make the consumer’s experience better, and then you get other people replying with basically this line. If a person cites some other site, such as GOG, as an example of a better way to do things (and a proof of concept that it can be done), they reply with “then go use GOG instead”, for example. (Along with making up various excuses why Steam is better without such an improvement.)
It’s not a problem, both are true. Yes, the argument stands on its own regardless whether the person is participating in it or not, but if that person wants to do something about it, it does help to not buy into it yourself.
One problem with these arguments is that, when it comes to criticizing a product for its usability problems, it makes perfect sense for an actual user to have opinions because they’re the ones with the experience.
But you get people going “well if you hate it so much then stop using it!”
It’s a common trait of so-called “fanboys”. For example, I’ve seen this on the Steam forums before. Have someone saying that Steam should improve in various ways to make the consumer’s experience better, and then you get other people replying with basically this line. If a person cites some other site, such as GOG, as an example of a better way to do things (and a proof of concept that it can be done), they reply with “then go use GOG instead”, for example. (Along with making up various excuses why Steam is better without such an improvement.)
It’s not a problem, both are true. Yes, the argument stands on its own regardless whether the person is participating in it or not, but if that person wants to do something about it, it does help to not buy into it yourself.