Switched phones and upgraded Android OS. Same Google account, released purchase from old phone, uninstalled from old phone. Still no luck. It’s been a couple of weeks. Any help is greatly appreciated. Thanks!
Edit:
SOLVED!
Seems if you go to purchase it again through the app you’ll find a restore instead of purchase available. Seems restore under settings is having issues. Best of luck.
If you tap the subscription option you originally purchased, Google will show an “already purchased” error and then Sync should recognize your Ultra status.
This did it! Thanks so much. On my end I didn’t see an error, but instead of “purchase” it said “restore”. Guess the other restore option under settings isn’t playing well with the play store right now?
Thanks again!
I’m not sure what’s wrong with the restore button, but it’s never worked for me.